BILLING & RETURNS BILLING POLICY DreamCast products are custom made to order. The full purchase price of the order plus any applicable taxes will be charged at time of order.Typical delivery lead time is from 8-10 weeks. Contact us for a delivery estimate. RETURNS & REFUNDS POLICY As DreamCast Fire Pits are custom made, we do not accept returns or exchanges unless a product is deemed defective.Please see our Warranty page for information on warranty returns:https://dreamcastdesign.com/warranty.html