FREQUENTLY ASKED QUESTIONS
If your question is not answered here please contact us.
Q: How are the concrete fire pits coloured?
We use integral colours in our concrete mix, so the colour is embedded in the product for the best colour stability. The concrete is then sealed with a UV-resistant sealer to prevent fading and water damage.
Q: What is your typical lead time?
Lead time for our standard products is currently 5-6 weeks. Custom items are evaluated on a project-to-project basis.
Q: Do you ship?
Yes, we ship our products fully crated throughout North America.
Q: How do I take care of my fire pit?
Like any outdoor furniture, the fire pit should ideally be covered when not in use for extended periods. Check out our video on how to clean and refresh your fire pit.
Q: Do you have a warranty?
Yes. Our concrete products carry a 1 year manufacturing warranty. Please click here to read it.
Our brass firepit burners are covered by a manufacturer’s lifetime warranty.